Shipping Policies

This shipping policy details our practices and procedures regarding the delivery of products. By making a purchase on our website, you agree to the terms of this policy.

1. Coverage Areas:

We ship domestically. If your location is not included in our coverage area, please contact us for information on shipping possibilities.

2. Processing Times:

Orders will be processed within 1-3 days of payment confirmation.

3. Shipping Methods:

DHL, Estafeta and Fedex shipping company. Shipping times and rates will vary depending on the option selected.

4. Shipping Costs:

Shipping costs are calculated during the checkout process and are based on the delivery location and shipping option selected.

5. Delivery Times:

Estimated delivery times for DHL, FEDEX AND ESTAFETA shipping are 2-4 business days and Express 1-2 business days. Please note that these times are approximate and may vary depending on location and unforeseen circumstances.

6. Shipment Tracking:

We will provide a tracking number for each order. You can track the status of your shipment through our courier platform website.

7. Shipping Address:

It is the customer's responsibility to provide an accurate and complete shipping address. AZUL is not responsible for LOST shipments due to incorrect address information.

8. Delays and Incidents:

In the event of unforeseen delays or incidents during shipping, we promise to inform you and resolve the situation in the best possible way.

9. Returns and Exchanges:

Please see our returns and exchanges policy for detailed information on how to proceed in case of problems with your order.

10. Contact:

If you have questions or concerns about our shipping policy, please contact us at azul.fitnnes@gmail.com

Thank you for choosing Azul. We strive to provide you with an efficient and reliable shipping service so you can enjoy your sports products.