This shipping policy details our practices and procedures regarding the delivery of products. By making a purchase on our website, you agree to the terms of this policy.
1. Coverage Areas:
We ship domestically. If your location is not included in our coverage area, please contact us for information on shipping possibilities.
2. Processing Times:
Orders will be processed within 1-3 days of payment confirmation.
3. Shipping Methods:
DHL, Estafeta and Fedex shipping company. Shipping times and rates will vary depending on the option selected.
4. Shipping Costs:
Shipping costs are calculated during the checkout process and are based on the delivery location and shipping option selected.
5. Delivery Times:
Estimated delivery times for DHL, FEDEX AND ESTAFETA shipping are 2-4 business days and Express 1-2 business days. Please note that these times are approximate and may vary depending on location and unforeseen circumstances.
6. Shipment Tracking:
We will provide a tracking number for each order. You can track the status of your shipment through our courier platform website.
7. Shipping Address:
It is the customer's responsibility to provide an accurate and complete shipping address. AZUL is not responsible for LOST shipments due to incorrect address information.
8. Delays and Incidents:
In the event of unforeseen delays or incidents during shipping, we promise to inform you and resolve the situation in the best possible way.
9. Returns and Exchanges:
Please see our returns and exchanges policy for detailed information on how to proceed in case of problems with your order.
10. Contact:
If you have questions or concerns about our shipping policy, please contact us at azul.fitnnes@gmail.com
Thank you for choosing Azul. We strive to provide you with an efficient and reliable shipping service so you can enjoy your sports products.
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